Malls & Shopping Centers

As the beating heart of communities, malls bring value through curated experiences. Scart’s solutions empower centers to truly understand ever-evolving shopper needs. Scart’s full-service loyalty solutions empower malls and shopping centers to build brand advocacy, drive repeat visits, and boost revenue. Our customizable rewards platforms leverage purchase history, location data, and demographic insights to deliver hyper-personalized engagement at scale.

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Optimize the Retail Ecosystem with Customer-Centric Data

Branded loyalty app for seamless enrollment and easy redemption

Scart offers customizable digital and physical loyalty solutions that make it simple for customers to sign up and start earning rewards right away. Shoppers can seamlessly enroll in programs and redeem offers across all touchpoints.

Real-time targeted offers and push notifications based on customer behavior

Leveraging advanced analytics and machine learning, Scart identifies qualifying customers and delivers the most relevant deals, discounts, and content directly to their mobile devices in the moments that matter most. This personalized engagement drives incremental spend.
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Dynamic loyalty levels with exclusive perks to recognize high-value shoppers

As customers accumulate points from purchases, Scart’s tiered loyalty system promotes them to different status levels that unlock special VIP perks. This incentivizes loyalty from even the most valuable customers.

Omnichannel redemption across stores, kiosks, mobile wallets, and online

Scart enables customers to redeem earned rewards seamlessly both in-store using their loyalty cards or mobile wallets, as well as online. This convenient, consistent experience increases redemption rates.

Detailed reporting on KPIs like retention rates, redemptions, and incremental spend

Scart’s reporting dashboard arms malls and tenants with key metrics and actionable customer insights to optimize programs over time. Detailed analytics help quantify the ROI of loyalty investments.
 
 
 

A smart assistant for improving the shopping experience

  • Creating a valuable database of the shoppers
  • Analyzing the customers and their shopping history
  • Analyzing the movement flow of the visitors
  • Identifying the most visited and least visited points in the shopping center
  • Increasing the customers' time in the shopping center
  • Receiving the customers' opinions and feedback
  • Increasing the footfall of different floors

Customer relationship management and targeted marketing campaigns

  • A joyful and personalized in-store experience
  • Simple interaction with managers of the shopping centers and stores
  • Receiving the required information for shopping
  • Managing the shopping list and optimizing the shopping time
  • Receiving personalized and location-based offers inside the shopping center
  • Less confusion by using navigation system inside the shopping center
  • Easily finding a parking spot and the parked car
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